Delivery & Returns

We ship our goods through Royal Mail signed for postage only.

Postage is at cost & £1 within the United Kingdom including Guernsey, Isle of Man and Jersey.

Postage to anywhere outside of the UK will be charged at cost plus £1,

In the event that we are unable to supply your goods within 7 days, we will inform you immediately and advise you of the expected delivery date. Outstanding orders / items can be cancelled at any time. In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven (7) working days of receipt.

If we receive no such notification the customer will be deemed to have accepted the items as satisfactory.

We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company’s appointed carrier.

Returns

• We offer a full money back guarantee.
• You have 14 days from receipt in which to return your order.
• You will have to pay the return cost of postage or collection can be arranged at your cost for larger items.

 

We want you to be entirely satisfied with every purchase made from IF-ITS.co.uk and are proud of the Items that we offer.

If you wish to return an item you have decided not to keep it (cancel your contract);

• Please contact us within 7 working days from the day after the delivery day
• Contact us via Email or in writing but email or whatsapp is preferred.
• Return the products with original packaging and labels within 14 days of receipt in the exact condition we sent it to you.
• All goods to be in same condition as sent out together with a copy of your original receipt.
• We recommend that all items returned to us to be sent Royal Mail special delivery with insurance paid as a minimum.
• If you feel the goods are faulty please contact us immediately and we will then contact you to resolve the matter, the above conditions also apply.
• Full returns address with telephone number and email address.